FAQ

1. How far in advance must tours be arranged?
Two weeks is our standard lead time. It is possible that under certain circumstances, we can work with less time if availabilities exist.

2. What is the payment policy?
We require a 25% deposit at the time of any tour booking. The remaining 75% is due one week prior to the scheduled departure date.

3. What are the cancellation and refund terms?
A 10% fee (of the total trip cost) is charged against any deposits if the tour is cancelled more than a week before the departure date. If the cancellation occurs less than one week in advance a 50% charge will be deducted from the total payment.

4. Can you accommodate certain dietary restrictions?
If given enough time we can make individual changes in our lunch menu, usually 24 hours.

5. Can you pick our group up at a location convenient for us (hotel, office etc.)?
Absolutely, we will arrange for a convenient pick up and drop off.

6. If we have a medium sized group can we still request a full sized coach?
Not a problem. There will only be a nominal surcharge.

7. Is the weather a factor on the tours?
Our tours are enjoyable rain or shine. All wineries have enough indoor space to accommodate our groups in case of the former. Seasonal variations are moderate and usually require nothing more than a jacket in the winter. Summer's are warm.

8. Can we carry any wine purchases home with us?
Since our itineraries often include wineries whose product is sold only on site or by mail, this is an exceptional opportunity to sample and buy wines that would otherwise be impossible to find in restaurants or retail outlets.

We encourage everyone to enjoy their wine thoroughly,
it is our primary goal to insure the safety of all.